Privacy policy
Last updated: August 18, 2026
Pink Salt Himalaya (“Pink Salt Himalaya,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit pinksalthimalaya.com, place an order, contact us, or otherwise use our services.
Information We Collect
Depending on how you interact with our store, we may collect:
- Contact and account information: name, email address, telephone number, billing address, shipping address, and account details.
- Order information: products purchased, order value, delivery details, returns, refunds, and customer-service history.
- Payment information: payment details are processed by Shopify and our payment providers. We generally do not receive or store complete payment-card numbers.
- Device and usage information: IP address, browser and device type, pages viewed, referring pages, approximate location, and interactions with our website.
- Communications: information you include when you contact us, request a quote, submit a form, or subscribe to marketing.
How We Use Personal Information
We use personal information to:
- process, fulfill, deliver, and support orders;
- communicate about purchases, shipping, returns, product questions, and project requirements;
- operate, secure, troubleshoot, and improve our store;
- personalize your experience and measure website performance;
- send marketing communications where permitted, with an option to unsubscribe;
- prevent fraud, abuse, security incidents, and violations of our terms; and
- comply with legal, tax, accounting, and regulatory obligations.
How We Share Information
We may share information only as reasonably necessary with service providers that help us operate our business, including Shopify, payment processors, fraud-prevention providers, shipping carriers, fulfillment partners, analytics providers, marketing platforms, and professional advisers. We may also disclose information when required by law, to protect legal rights and safety, or in connection with a business reorganization or transfer.
We do not sell personal information for money. Some advertising or analytics activities may be considered “selling,” “sharing,” or targeted advertising under certain privacy laws. Where applicable, you may have the right to opt out.
Shopify
Our store is hosted by Shopify. Shopify processes personal information to provide its ecommerce platform and related services. Shopify’s handling of information is governed by its own privacy practices.
Cookies and Similar Technologies
We and our service providers use cookies and similar technologies to keep the store working, remember preferences, understand traffic, measure performance, prevent fraud, and support relevant marketing. You can manage cookies through your browser and, where available, our cookie-preference tools. Disabling some cookies may affect store functionality.
Marketing Communications
You may unsubscribe from marketing emails by using the unsubscribe link in the message. Even if you opt out of marketing, we may still send transactional messages about orders, accounts, or customer-service requests.
Data Retention and Security
We retain personal information only as long as reasonably necessary for the purposes described in this policy, including fulfilling orders, maintaining business and tax records, resolving disputes, and meeting legal obligations. We use reasonable administrative, technical, and organizational safeguards, but no online system can guarantee absolute security.
Your Privacy Choices and Rights
Depending on where you live, you may have rights to request access, correction, deletion, portability, restriction, or objection to certain processing, and to withdraw consent or opt out of certain advertising uses. We may need to verify your identity before completing a request. Applicable law may permit or require us to retain some information.
Children’s Privacy
Our store is not directed to children, and we do not knowingly collect personal information from children in violation of applicable law.
International Processing
Our providers may process information in countries other than the country where you live. Privacy and data-protection laws may differ in those locations, and appropriate safeguards are used where required.
Changes to This Policy
We may update this policy to reflect changes to our practices, services, or legal obligations. The revised version will be posted here with an updated date.
Contact Us
For privacy questions or requests, please use our Contact Us page. Please do not send payment-card information through the contact form.